No. Your delivery starts and ends in the dedicated vehicle, unless we specify otherwise. A signature is collected at the point of delivery to verify the safe delivery.

If any problems do arise, we will contact you as soon as possible.

If significant delays or any other problems are experienced that may jeopardize your delivery, Customer Services will contact you and seek your advice as appropriate.

Yes, your goods are insured and covered by our Goods in Transit insurance. Your goods are insured at no additional cost to yourself for £25,000 per consignment.

If you have goods that are more expensive please discuss at the time you are talking with our Customer Services.

Yes.

We would be happy to quote you a competitive rate for regular contract runs. Call our Customer Services to discuss details.

A risk assessment has been carried out to maintain our service to our customers. We would maintain our service so we do not affect your delivery requirements

We don’t normally require you to sign at the time of pick up. However please discuss this with our Customer Services if you have particular concerns.

We don’t normally require you to sign at the time of pick up. However please discuss this with our Customer Services if you have particular concerns.

Call our Customer Services. We are open 24 hours a day, 7 days a week, and 365 days a year.

We have access to a range of vehicles to suit most of our demands. For the day to day business we use our brand new eco4 rated Mercedes van. This is equipped with extra armoured door plates for further security. It also has Thatcham 1 approved security alarms and immobilization units. For more details contact our Customer Services.

Yes. We are in constant touch with our driver.

This is not a problem. If there is a change to any of the details of the delivery of your package, then call Customer Services as soon as you can and because we are in constant touch, we can ensure it is delivered to where you want it to go.

The delivery costs will be recalculated and you will be advised at the time of the change.

No. We welcome any inquiry and will be happy to discuss your details and provide our best